Welcome to the Technology Self Help Site!
I am a Student...
Many device issues can be resolved by trying these common fixes:
- Restart your Device (Chromebook / iPad)
- Make sure your Chromebook is updated (Chromebook)
- Clear Cache and Cookies (Chromebook)
- Disable Unwanted Extensions (Chromebook)
- Basic Network Troubleshooting (Chromebook / iPad)
- Ensure device charger is plugged in firmly (Chromebook / iPad)
- Contact your teacher
How to Powerwash a Chromebook - revised Fall 2023
If all else fails, students can submit a Tech Ticket at https://greendale.incidentiq.com. Please be sure to include as much detail as possible. There is also a link to the Technology Ticketing system in your GSD Bookmarks under Tech Support.
I am a Staff Member...
Many device issues can be resolved by trying these common fixes. If these do not resolve your issue, please submit a technology ticket.
- Restart your Device (Chromebook / iPad)
- Make sure your Chromebook is updated (Chromebook)
- Clear Cache and Cookies (Chromebook)
- Disable Unwanted Extensions (Chromebook)
- Basic Network Troubleshooting (Chromebook / iPad)
- Ensure device charger is plugged in firmly (Chromebook / iPad)
How to Powerwash a Chromebook - revised Fall 2023
How to Chromecast
Phone System Basics
Restoring Google Files
Infinite Campus for Beginners
Parents/Guardians can email: tickets@greendale.incidentiq.com for further assistance.
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