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School Lunch PolicyFile No. 763 SCHOOL MEAL ACCOUNT CHARGES AND COLLECTIONS
Parents and guardians must plan for their child to have sufficient access to food at school each day and must actively monitor and manage their child’s school food service account. By creating an account at www.myschoolbucks.com, parents and guardians can access this information at their convenience. In order to help parents and guardians meet these responsibilities and to ensure that school families are reasonably informed about the food service options that are available to students, the District has established the following guidelines regarding food-service charges and student access to food at school.
Student Meals A student will always be permitted to select and receive one of the standard school meal options that are offered on the daily menu regardless of his or her food service account balance. A student will never be denied a standard school meal. A student with a zero-dollar or negative food service account balance can charge standard school meals to his or her food service account, however, the debt remains on the student’s account until paid by the parent or guardian. The District does not provide alternate meals.
Students with negative food service account balances are unable to purchase a la carte items or charge a la carte items to their food service accounts.
Collection Procedures for Food Service Debts The District strongly encourages school families to establish and regularly fund a prepaid school food service account for each student in the household. A negative balance in a student food service account is a debt that is owed by the student’s parent or guardian (or, if applicable, by an adult student).
Once a student has a negative balance, the District will notify the parent or guardian with a weekly automated call if a student has eaten a meal that week. Payment is due immediately upon notice. In addition, a letter notifying parents of their students’ negative account balances will be emailed every month to the primary email address available in Infinite Campus.
Debt in a student food service account is not automatically discharged, forgiven, or reduced at the end of the school year or due to a change in a student’s enrollment status (graduates, transfers, drop-outs, etc.). Any debt remaining at the end of the school year will be rolled over into the following school year.
At its discretion, the District may pursue collection efforts through an agency if attempts to collect internally are unsuccessful.
Free and Reduced-Priced Meals Families may apply or reapply for free/reduced-priced meals at any time during the school year. Free/reduced-priced meal applications are available at the main office of every school, at the District office, and on the District webpage, and are electronically mailed each summer for the succeeding school year. Completed free/reduced applications are only acceptable in the original hard-copy form; emailed and faxed copies will not suffice. Any purchases made before the approval of an application are the responsibility of the parent or guardian.
Additional Information and Assistance For assistance with all issues and questions related to the District’s food service program, including eligibility and applications for free or reduced-priced meals, student food service accounts, payment methods, the District’s online account management system, as well as the specific issues addressed in these procedures, school families can refer to the District Food Service webpage at https://www.greendaleschools.org/district/school-lunch.cfm or contact:
Food Service Director (414) 423-0110 x 4314
USDA Nondiscrimination Statement By federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
This institution is an equal opportunity provider.
LEGAL REF.: U.S. Department of Agriculture (USDA) Civil Rights Regulations and Policies CROSS REF.: 760 - Support Services: Food Service Program APPROVED: June 19, 2017
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